Understanding the C.A.R.E Method and the Root Map
What is it: In-Person Training at Your Facility
Time Needed:: 50 mins with a 20 min Q&A
Cost: 5,000.00 + OOP expenses

Attendees get:

• Understanding of  the process of the C.A.R.E Method and the Root Map.
• Maneuvering the relationship cycle for everyone’s benefit. 
• How manners matter when dealing with the public 
• Knowing how to take control of any situation with a soft landing 
• Understanding of their place in the business. 

5 Degrees of a Customer (includes all of Package 1 with additional bonus content)
What is it: In-Person Training at Your Facility
Time Needed: 90 minutes with a 20 min Q&A
Cost: 8,000.00 + OOP expenses

Deep dive sessions and hands-on work with team members (includes all of Packages 1 and 2)
What is it: In-Person Training at Your Facility
Time Needed: 5 biz/working days: Unlimited Q&A during this time
Cost: 25,000.00 + OOP expenses

Note: During this in-depth work which uses all five ways your team members learn, the CS team will participate in a deep dive into the C.A.R.E method, Root Map, 5 degrees of a customer and the Cycle of a Relationship; Learning how to maneuver the Cycle of a Relationship providing a better understanding of this concept. In addition, Ms Angie will stand by staff and teach the application of all lessons, mindsets and show how changing the way we communicate will bring customers closer to the business. This hands-on training will increase loyalty and trust between customers and staff drawing them closer to the customer so that they feel safe to respond with understanding and provide exceptional service.