Why Empathy—and Not Just Efficiency—Defines Business Success in 2026 By Angela Webber (“Ms. Angie”)
When a customer storms to the counter, voice raised and patience spent, it’s tempting for even seasoned professionals to brace for the worst. Yet as we move into 2026, the future of business does not belong to the fastest scripts, the most …
When Engineering Gets Personal: Why Emotional Intelligence Shapes Project Success By Angela Webber (“Ms. Angie”)
Across Iowa, engineers are designing the infrastructure that will define the state’s future—bridges, water systems, energy facilities, and commercial developments. While technical precision remains the backbone of every successful project, today’s engineering leaders are discovering that the biggest risks to project success …
When Real Estate Gets Personal: How Empathy Turns Deals Into Relationships By Angela Webber (“Ms. Angie”)
In the world of real estate, success is often measured in numbers—square footage, cap rates, rent rolls, and days on market. But beneath every closing is a human story. Every negotiation, maintenance call, and tenant conversation carries emotional weight, and every handshake …
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