Ms. Angie is known for her servant heart, meeting every person she encounters with a deep commitment to help them succeed. Drawing from a lifetime of experience and an innate ability to recognize the emotional triggers that hold people back, she never leaves anyone feeling defeated—instead, she transforms even small moments into powerful teaching opportunities for growth within her home, workplace, and community.

Guided by unwavering integrity, Ms. Angie’s purpose extends not only to being the best customer herself but also to equipping others to master both the art of service and the craft of being a great customer. Her trainings and keynote presentations are infused with hard-won wisdom drawn from decades of hands-on work and shaped by her own resilience in overcoming early-life traumas, a journey she shares openly in her award-winning book, Behind the Big Red Door. Rather than letting hardship define her, Angie used it as a foundation for strength, empathy, and grace—enabling her to spot and support those in pain and inspire them to move from hiding to hope. Through clear, compassionate communication and practical strategies, Ms. Angie empowers others to achieve lasting transformation and to live and serve with renewed joy, purpose, and success.